Think of Excalibur Technology for all of your IT purchase needs. No longer do you need to fear compatibility issues, ponder vendor selections or concern yourself with price / performance considerations. Your Excalibur Technology team of advisors is ready to assist you with every need from toner purchases to replacing your entire network infrastructure. Here are some considerations to review when considering your IT partner.
Vendor selection criteria:
- Reliability - Will the company be there when I need them? Are they adequately staff and financially stable? Will they be there to provide support to my business for the next 5 to 10 years? What is their yearly sales volume? Can they survive all to frequent IT recessions?
- Certifications - Does the company have any certification requirements for their staff members? How do they train for constantly changing technology? Do they have high end engineers or simply desk technicians?
- Comprehensive Support - Does the vendor provide comprehensive and complete support solutions? Do they provide network, Internet, design, programming and hosting services? Do they outsource to other companies for any of their services?
- Professionalism - Are the employees of the IT firm seasoned business professionals or are they just “techies”? Will they understand your business needs and goals or simply work to fix IT issues?
- Price - Are their prices in line with general market rates? If they are too low, what service are they compromising to provide such low rates?
- Stability - Does the company have a proven track record and numerous references? Do they have all of the required insurances to protect your business from any possible loss?
Excalibur Technology has been in business for 22 years. We have a large staff of certified and well educated business professionals ready to support your business.